Our Contract
When you place an order to purchase a product from Designerhijabcompany.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
Returns, Refunds and Cancellation
If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the amount of the product. The postage charges though will not be refunded.
To return an item you will have to contact us in writing within 24 hours of receiving the item. After we have reviewed your correspondence we will send you a refund authorization after which you can send us back the goods. Goods must be returned in an ‘as new’ condition. The ‘as new’ condition will be determined by us. If we feel that a product returned by you cannot be re-sold, we are in our full rights to refuse refunds or exchanges. All items returned to us will automatically be charged £2.50 re-stocking fee. All items have a maximum of 7 days, before we cannot accept them back to us. No delivery charges will be refunded unless the fault was our own.
A refund cannot be provided on certain products due to manufacturer’s limited warranty.
Cancellation of goods cannot be made after goods have been dispatched. Please contact us immediately to avoid any inconvenience. You can also call us on: 0208 687 4419 (0044208 687 4419)
Electronic Communication
When you visit Designerhijabcompany.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Alteration of Service or Amendment to the Terms and Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events Beyond Our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Our Details
Designerhiajbcompany.com is our web name and is owned by Designer Hijab Company Ltd. Our trading company.
Commonside Business Centre
1 Commonside West
Suite 7
Mitcham
Surrey
CR4 4HA
TEL: (0044) 2086874419
Mobile: 07958 188 731 |
